This website, hornbilllabs.com, is operated by Hornbill Labs Private Limited ("Hornbill Labs", "we", "us" or "our"). These Terms and Conditions ("Terms") govern your access to and use of this website and of any services, content or tools we make available through it (together, the "Service"). By visiting the site, booking an assessment or purchasing from us, you agree to these Terms and to the policies they refer to, including our Privacy Policy. If you do not agree, please do not use the Service.
We may update these Terms from time to time by posting a revised version on this page. Your continued use of the Service after a change is posted means you accept the revised Terms.
1Using the Service
You must be of the age of majority where you live, or have the consent of a parent or guardian, to use the Service. You may not use the Service for any unlawful or unauthorised purpose, transmit viruses or other harmful code, or otherwise breach applicable law. A breach of these Terms may lead to immediate suspension or termination of your access.
2General conditions
We may refuse service to anyone for any reason at any time. Content you send us (other than payment card details, which are always encrypted) may be transferred unencrypted across networks and adapted to technical requirements. You may not copy, reproduce, sell, resell or exploit any part of the Service without our written permission. Headings in these Terms are for convenience only and do not affect their meaning.
3Accuracy of information
We work to keep this website accurate, but its content is provided for general information only and may be incomplete or out of date. It should not be relied on as the sole basis for decisions; any reliance is at your own risk. Historical information is provided for reference and may not be current. We may change the content of the site at any time but are under no obligation to update it.
4Changes to the Service and prices
Prices for our services and products may change without notice. We may modify, suspend or discontinue any part of the Service at any time, and we will not be liable to you or any third party for doing so.
5Services and products
Some services or products may be available only online or in limited quantities, and are subject to refund or cancellation only as described in our Cancellation and Refund Policy. We may limit the sale of any service or product to any person, region or jurisdiction. Descriptions and pricing may change at our discretion, and we may withdraw any offering at any time. Unless agreed otherwise in a signed contract, we do not warrant that any service or product will meet your expectations or that errors will be corrected.
Consulting, implementation and support engagements are governed by the proposal, statement of work or agreement signed for that engagement. Where such an agreement conflicts with these Terms, the signed agreement prevails.
6Billing and account information
We may refuse or cancel any order, and may limit quantities purchased per person, account or organisation. If we change or cancel an order, we will try to notify you using the contact or billing details you provided. You agree to provide current, complete and accurate purchase, billing and account information and to keep it up to date.
7Optional tools
We may give you access to third-party tools that we neither monitor nor control. They are provided "as is" and "as available", without warranties or endorsement of any kind, and your use of them is entirely at your own risk and subject to the terms of the relevant provider. Any new features or tools added to the Service are also subject to these Terms.
8Third-party links
The Service may link to websites operated by third parties. We are not responsible for their content, accuracy, products, services or practices, and are not liable for any harm or loss arising from your dealings with them. Please review a third party's own terms and policies before engaging with it.
9Your comments and submissions
If you send us ideas, suggestions, proposals or other feedback, you agree that we may use, edit, publish and otherwise exploit them in any medium without obligation of confidentiality or payment. We may, but are not obliged to, remove content we consider unlawful, offensive, defamatory or infringing. You are responsible for what you submit and must ensure it does not infringe anyone's rights, contain malicious code or impersonate anyone.
10Personal information
Your submission of personal information through the Service is governed by our Privacy Policy.
11Errors and omissions
Information on the site may occasionally contain typographical errors, inaccuracies or omissions, including in descriptions, pricing, offers and availability. We may correct them and change or cancel affected orders at any time without prior notice, including after you have submitted an order.
12Prohibited uses
In addition to the other restrictions in these Terms, you may not use the Service or its content:
- for any unlawful purpose, or to encourage others to act unlawfully;
- to infringe our or anyone else's intellectual property rights;
- to harass, abuse, defame, discriminate against or intimidate anyone;
- to submit false or misleading information;
- to upload or transmit viruses or any other malicious code;
- to collect or track the personal information of others;
- to spam, phish, scrape, crawl or spider the Service;
- for any obscene or immoral purpose; or
- to interfere with or circumvent the security features of the Service or any related website.
We may terminate your use of the Service for breaching any of these prohibitions.
13Disclaimer of warranties and limitation of liability
We do not guarantee that the Service will be uninterrupted, timely, secure or error-free, or that results obtained from it will be accurate or reliable. Except as expressly stated by us, the Service and everything delivered through it are provided "as is" and "as available", without warranties or conditions of any kind, express or implied.
To the fullest extent permitted by law, Hornbill Labs and its directors, employees, affiliates, agents, contractors and licensors will not be liable for any indirect, incidental, punitive, special or consequential damages, or for loss of profits, revenue, savings or data, arising from your use of the Service, even if advised of their possibility. Where liability cannot be excluded, it is limited to the maximum extent permitted by law.
14Indemnification
You agree to indemnify and hold harmless Hornbill Labs and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers and employees from any claim or demand, including reasonable legal fees, made by a third party because of your breach of these Terms or of the documents they incorporate, or your violation of any law or third-party right.
15Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, it will be enforced to the fullest extent permitted, and the unenforceable part will be treated as severed without affecting the validity of the remaining provisions.
16Termination
These Terms remain in effect until terminated by you or by us. You may terminate them at any time by ceasing to use the Service. We may terminate them, or deny you access to the Service, without notice if we believe you have failed to comply with them. Obligations and liabilities incurred before termination survive it.
17Entire agreement
Our failure to exercise or enforce any right under these Terms is not a waiver of that right. These Terms, together with any policies or operating rules we post on this site and any signed engagement agreement, form the entire agreement between you and us regarding the Service and supersede any prior agreements or communications on the same subject. Any ambiguity in these Terms will not be construed against the party that drafted them.
18Governing law and jurisdiction
These Terms and any separate agreements under which we provide services are governed by the laws of India. The courts at Thiruvananthapuram, Kerala, India have exclusive jurisdiction over any dispute arising from them.
19Changes to these Terms
You can review the latest version of these Terms on this page at any time. We may update, change or replace any part of them by posting updates here, and it is your responsibility to check this page periodically.
20Contact
Questions about these Terms can be sent to connect@hornbilllabs.com.